Shipping Policy

Delivery charges

Shipping charges is Rs.25 for order below Rs.1000* and free for all orders above Rs.1000.

COD Charges Policy

Cash on Delivery (COD) is a payment method by which you can pay for your ordered item(s) in cash when the courier company delivers your order at your delivery address. 

Don't own a credit/debit card? Or don't wish to pay online? Rather than making any advance online payment, Nepills COD option gives you the flexibility to pay the complete order amount on delivery.

COD orders are not charged an additional fee for any order value.

Only Indian Rupee / Upi payment is accepted in the COD payment method.

Payment through credit/debit cards, DD, cheque or any other means is NOT accepted in the COD payment. COD is strictly a cash-only payment method.

What is the estimated delivery time?

Order confirmation happens for online payments once payment authorization and verification is obtained. For COD, order is confirmed once our customer service representative verifies your order and shipping address. For other Offline payments, order confirmation happens once the payment is cleared.

We will inform you once the order is confirmed and when the items are shipped with an update on the approximate delivery time. You will get SMS/notification with an update on the status of your order.

For all in stock items the delivery is within maximum of 24 hours (for silchar city) and 3-5 days for all other pincodes after order is confirmed.

We make our best efforts to ship each item in your order in time. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.

Internationally delivery

International delivery is not available currently.