Who we are - North-East India's first one stop wellness omnichannel platform.
Farmacy.ai, is brought to you by the Wellpro Farmacyai Solutions Pvt Ltd – North-East India's first one stop wellness omnichannel platform, with the goal of dispensing quality medicines,baby care, mother care and many more wellness range products . At Farmacy.ai, we help you look after your own health effortlessly as well as take care of loved ones wherever they may reside in India.
What we do – Offer fast online access to medicines with convenient home delivery and offline walk-in store.
We strive to make a wide range of prescription medicines and range of wellness products conveniently available all across India. Even second and third tier cities and rural villages can now have access to the latest medicines.
CONVENIENCE
Heavy traffic, lack of parking, monsoons, shop closed, forgetfulness… these are some of the reasons that could lead to skipping of vital medications. Since taking medicines regularly is a critical component of managing chronic medical conditions, it’s best not to run out of essential medicines. Just log on to Farmacy.ai, place your order online and have your medicines delivered to you – without leaving the comfort of your home.
What’s more, with easy access to reliable drug information, you get to know all about your medicine at Farmacy.ai, and once you’re a farmacy customer, you’ll get regular refill reminders, so you’ll never again come up short of medicines.
PRICE CHANGE AFTER ORDER F.A.Q
As manufacturing batch changes rapidly and with that the prices of the products also, it is really hard to keep the prices of 125000+ products up-to-date,always. So, if you order and then find that the prices have changed,do not worry. It is because, we always keep fresh batches. Also, the DISCOUNT PERCENTAGE shown when order was placed will remain the same. We will provide you the same discount percentage on NEW M.R.P as that was shown in the screen when you ordered.
Also, you know what the fun part is? There will often be surprise discounts on the bill after you placed the order.
RETURNS, REPLACEMENTS AND REFUNDS
We always strive hard to meet all the expectations of our customers.But, as we are all humans afterall, mistakes may happen which we promise will be rare.
Incase of any mismatch of product delivered to you, please inform us via app chat or email. Our support executive will get it resolved and replacement will be done(incase all criterions are met and the product packaging remains intact). In case of any refund status, if any, it will be credited to your acc. within 24 hours of delivery of the product.
ONE-STOP SHOP
At FARMACY, we not only provide you with a wide range of medicines listed under various categories, we also offer a wide choice of OTC products including wellness products, vitamins, diet/fitness supplements, herbal products, pain relievers, diabetic care kits, baby/mother care products, beauty care products,surgical supplies and many more.
TRUST
Farmacy sets the goal of catering quality medications and products to everyone in a hassle-free and pocket-friendly way and promises to thrive endlessly for achieving the same. We are committed to provide safe, reliable and affordable medicines as well as a customer service philosophy that is worthy of our valued customers’ loyalty. We offer a superior online shopping experience, which includes ease of navigation and absolute transactional security.